Collaging: Getting Answers to the Questions You Don’t Know How to Ask

When conducting user research, we all know asking the right questions is just as important as how you ask them, but how do you even know what questions to ask? What if the discussion topic is extremely personal and private? How do you get a complete stranger to open up to you? This is where collaging can help.

Collaging is a projective technique where participants select images that represent how they feel about a specific topic. The participants then explain the reason they chose each image to the moderator. The collage becomes an instrument for participants to express needs and feelings that they might not have otherwise been able to articulate.

This presentation will provide an introduction to collaging and explain everything you need to know to conduct your own study. A live demonstration of a Collaging exercise will also be performed with some participants from the audience!

Unmoderated Remote Usability Testing: Good or Evil?

Recently, there has been a surge in the number of tools that are available to conduct unmoderated (“automated” or “asynchronous”) remote usability testing. This surge is changing the user experience industry and it forces us, whether we want to or not, to take a closer look at what the benefits and drawbacks are of unmoderated testing and whether or not we should incorporate it into our usability toolbox.

In this session we will cover: what you can learn from unmoderated testing, how actionable the data is, how it’s conducted, when it should be conducted, benefits and drawbacks, and an overview of some unmoderated testing tools that are currently available. An excellent hand out will be given out listing all the available tools with descriptions and pricing information — truly a great resource to have at your fingertips!